Data Protection and Privacy

Last Updated: 30 January 2020

Data Protection Policy

Thank you for visiting our website. Carta Genomics is committed to ensuring that personal information is protected and managed in accordance with Singapore laws, international good practice and individuals’ rights. We collect and use personal information in order to help us offer individuals appropriate information on our programmes and initiatives.

The Personal Data Protection Act (PDPA) establishes a data protection law that governs the collection, use, disclosure and care of personal data. Carta Genomics recognises that the privacy of your personal data is important to you. Carta Genomics is committed to treat all personal data with due confidentiality, in accordance with the relevant data protection laws of Singapore. Carta Genomics's Data Protection Policy aims to help you understand how we collect, use, share and protect your personal data.

Personal Data

In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.


Carta Genomics collects only the relevant data required for the following:

  1. When you register and sign in on our websites.
  2. When you subscribe to our marketing campaigns and newsletters.
  3. When you register for our events or programmes.
  4. When you submit your genomic data or your patient's genomic data for analysis.
  5. When you contact us through our online platforms.


Carta Genomics may use your personal information for the following purposes:

  1. To inform and update you to any changes in our website.
  2. To inform and update you about our services or offerings.
  3. To inform and update you about our events or programmes.
  4. To contact you with the results of your genomic analysis.
  5. To respond to enquiries through our online platforms.

Disclosure and Protections

Carta Genomics will not use your personal data for purposes other than what we have informed you or which are permitted under local laws and regulations. We will not offer or share your personal data with third parties outside of Carta Genomics for commercial purposes, without seeking your consent. We will not disclose your personal data to third parties unless requested by relevant government or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority. To safeguard your personal data, all electronic storage and transmission of personal data are protected with the latest security technologies.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Contact Information

If you have any questions about our privacy policy, would like to obtain access, or make any changes to your information, please contact us at